Q: I am not a member of Gano E Worldwide, can I purchase your products?
A: Unfortunately, our products can only be purchased by Gano E Worldwide’s members
Q: How to become an Independent Global Representative (IGR) of Gano E Worldwide??
A: To become an IGR, you will need to be sponsored by a registered IGR and purchase the Business Kit. If you do not know any registered IGR, you may contact us at info@ganoeworldwide.com.
Q: How long is the membership period?
A: Once registered as Gano E Worldwide’s member, you will get a lifetime membership.
Q: What is the minimum of age to become a member?
A: To register as a member, you must be at least 18 years of age.
Products
Q: What is Ganoderma lucidum?
A: Ganoderma is a highly regarded edible mushroom that has been consumed for more than 2000 years in Asia because of its perceived value. Its popularity even has been making its way into the Western World. For more information, check out the ‘Ganoderma’ page, which is located under the ‘Ganoderma’ tab.
Q: Does Gano E Worldwide sell any products besides health supplements?
A: Yes! Gano E Worldwide offers a wide range of convenient and easy to use products. There are beverages, weight management, personal care and skincare product series. For a complete list, visit the ‘Products’ section on our website.
Q: Do all of Gano E Worldwide’s products contain Ganoderma?
A: Yes, Ganoderma lucidum is incorporated into all of our products for a better experience and functions.
Q: Are your products halal?
A: Yes, our products are certified Halal by JAKIM. Other than that, our products are also GMP Certified.
Shipping
Q: How do I know if my order is confirmed?
A: You will receive a notification email with your order number as a confirmation.
Q: Can I cancel my order after payment has been made?
A: Unfortunately, the order cannot be cancelled after making payment.
Q: How long will domestic delivery take?
A: Generally, it takes 3-5 working days for Peninsular Malaysia. East Malaysia will require some turnaround time depending on the logistics of the local agent.
Q: Do you offer international delivery?
A: No, we only do domestic delivery within Malaysia.
